Privacy Policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the web pages or products that you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

COOKIES

Here is a list of the cookies we use. We have listed them here so that you can choose to accept or reject them.

  • session_id : A unique session identifier, used to store information about your session (referrer, landing page, etc.).
  • _shopify_visit : No data is stored. Persists for 30 minutes from the last visit. Used by our website provider's internal statistics system to record the number of visits.
  • shopify_uniq : No data is stored. Expires at midnight (according to the visitor's time zone) the day after. Calculates the number of visits by a unique customer.
  • cart : A unique identifier that persists for 2 weeks. Stores information about your cart.
  • _secure_session_id : A unique session identifier.
  • storefront_digest : A unique identifier, undefined if the store has a password, used to determine if the current visitor has access.

Log files monitor activity on the Site and collect data such as your IP address, the browser type you are using, your ISP, referring and exit pages, and time stamps (date and time).

Web beacons, tags, and pixels are electronic files that record information about how you browse the Site.

Additionally, when you make or attempt to make a purchase on the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This automatically collected information is referred to as "Order Information."

When we use the term "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

In general, we use the Order Information we collect to process any orders placed through the Site (including processing your payment information, arranging for shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you
  • Screen for potential fraud or risks
  • Provide you with information or advertising relating to our products or services when in line with your preferences.

We use Device Information (including your IP address) to screen for potential fraud or risks and, more generally, to improve and optimize our Site.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use Shopify to power our online store. We also use Google Analytics to understand how our customers use the Site.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other legal request for information.

BEHAVIORAL ADVERTISING

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you. You can opt out of targeted advertising by visiting the advertising settings of Facebook, Google, or Bing.

DO NOT TRACK

We do not alter our data collection and use practices when we detect a "Do Not Track" signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information below.

DATA RETENTION

When you place an order through the Site, we will retain your Order Information unless you ask us to delete it.

The Site is not intended for individuals under the age of 18.

CHANGES

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@tryglowa.com